FREQUENTLY ASKED QUESTIONS
DO I NEED A REFERRAL FROM A DOCTOR?
You do not need a referral from a doctor to see one of our physiotherapists.
HOW DO I MAKE AN APPOINTMENT?
You can make an appointment with us by either:
We have appointments available as early as 7:00am and as late as 6:30pm and will do our best to find a time that is convenient for you.
HOW LONG ARE YOUR APPOINTMENTS?
Standard consultations are 30 minutes and extended consultations are 45 minutes during which your physiotherapist will treat only you for the entire consultation.
WHAT IF I ARRIVE LATE?
If you arrive late to your appointment, your appointment duration will be reduced accordingly. This is to be fair to patients who have appointments scheduled after you.
Depending on how late you arrive, your physiotherapist may decide that there is insufficient time to treat you effectively and may instead reschedule your appointment.
Consultations fees are expected to be paid in full despite your appointment duration being reduced.
WHAT DO I BRING?
Please bring X-Rays, CT scans, MRIs or other investigations and accompanying reports that you have had and are relevant to your condition.
If you received a referral to us from your doctor or specialist, please bring this with you to your appointment.
If you have been injured at work and are claiming physiotherapy under WorkCover, please bring your claim number.
WHAT DO I WEAR?
The most suitable clothing to wear is loose fitting or gym wear. We have shorts and gowns available if you forget to bring a change of clothes.
HOW DO I GET THERE?
SHOP 1, 199 COXS ROAD
There's parking available:
behind the practice
(enter via driveway next
to the practice);
on the street; in the Council car park across the road; and in Coxs Road Mall car park.
Located in the heart
of North Ryde,
mid-way along Coxs Road, stroll from almost
There's a bike stand just outside the practice entrance.
Catch the 288, 506,
534 or M41 and have your driver stop near Coxs Road.
Catch the 288, 506 or M41 Bus from Macquarie Park train station.